The Remote Enforcement Office (REO) trial aims to provide more streamlined enforcement that poses less of a burden to compliant operators and frees up our resources to target serious and serial law-breakers. Since the trial started, we have done a lot of work to map our old and new processes so that we can measure the improvements that the REO brings.
One of our focuses is insecure loads. REO contacted operators in the Western Traffic Area – where we’re running the trial – who had attracted a prohibition for an insecure load. The response showed the industry in a very good light. One operator replied that they have provided extensive re-training to all staff, while another sought to purchase a new vehicle that was more suitable for the work it was carrying out. Positive examples in improving compliance!
REO will, over the coming months, take on more work to deal with compliant operators remotely whenever possible
Keep your eyes open for more updates on REO as the trial progresses.