We’re transforming the way we conduct vehicle approval services, introducing Vehicle Examination Facilities for Individual Vehicle Approval and Motorcycle Single Vehicle Approval...
Listening to what our users say is a key part of making the service successful. User researcher for the Commercial Vehicle Services project, Arriyana Chundavadra, shares what user research is and what we've learnt.
We’d like to thank everyone who completed the survey about our ATF forums and let you know that we’ve used your valuable feedback to develop future plans for both our forums and communications channels.