In late 2016, DVSA wrote to a serially non-compliant Portuguese operator, and invited them to a meeting with our enforcement staff. As a result of working with us and listening to our advice, the operator was able to avoid serious disruption to their business and continual enforcement stops.
Elizabeth is the Criminal Analytics and Insight Manager at DVSA.
We’ve reviewed the OCRS system through our complaints and enquiries service, and from feedback from traffic and vehicle examiners. As a result, we’ve introduced some changes and operators can request a report from today (Tuesday 6 December 2016).