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Consistency

Posted by: , Posted on: - Categories: Features
Driver and Vehicle Standards Agency sign out office building

When you have a lot of people performing the same role, but working across the nation, it’s a challenge to get everyone doing things the same way. But this is what customers both deserve and expect. So how do we make sure our approach in the test lane and at the roadside is consistent?

Transport manager responsibilities

Posted by: , Posted on: - Categories: Operator licence
Transport manager in front of a coach and truck

Transport managers have a demanding job: you make sure that an operator's vehicles are roadworthy and drivers comply with traffic and drivers’ hours rules. You are also responsible to the wider public, through the traffic commissioner, for making sure your operator is compliant with road safety regulations. For some operators though, things can go badly wrong... here's what we'd like to see when the situation becomes difficult.